Customer Service
Shipping & Delivery
Most orders shipped within 48 hours or 2 business days. All Domestic orders are shipped via USPS Priority Mail or 1st class depending on weight of your order. We are not shipping International orders at this time.
Privacy & Security
Your privacy is important to Rockthreads.com. We only gather usage and traffic information on our site and linked sites. This information gives us important statistics, sales and traffic patterns, but does not include personal identification information. In addition, this information will not be correlated with other information for anyone other than Rockthreads.com.
Returns & Replacements
CONDITIONS OF SALE Exchange Policy: Please include customer info (name, phone, ship to address, reason for exchange, size and product needed. We will give you store credit when product is received. You will receive an email with the store credit. PLEASE SHIP TO: Rock Threads 1408 E. Wilshire Ave Santa Ana, CA 92705.
Ordering
We accept Visa, Master, American Express, and Discover card. We do not accept Credit GIFT CARDS. We do accept Money orders. Please include order details, customer info, and ship to address with Money Orders. Please do not send CASH. Personnel checks are ok, but orders with personnel checks are held for 7 business days. All mail orders can be sent to our address below.
Pricing & Promotions
Prices subject to change at anytime.
Customer Service Deptarment
Our goal is to best make your ecommerce buying experience quick, safe, and easy. Our friendly and knowledgeable customer service representatives are here to help you.
Please contact our Customer Service Department Rock Threads / Store/Band Name
Rock Threads
1408 E. Wilshire
Santa Ana Ca, 92705
Phone# (714)568-1126
Fax#: (714)685 6943
Email: info@rockthreads.com
Business hours: 9:00 to 5:00 Monday-Friday (Pacific Standard Time)
